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How close to my departure date can I make my car parking booking?
Most of our car parks can be booked up to 2 hours before your scheduled arrival time.
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Can I arrive at the parking earlier than the time indicated in my reservation?
Yes you can enter the parking up to 3 hours before the time indicated in the reservation.
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How are parking tariff calculated?
How your tariff is calculated depends on the selected car park.
At Discount, the tariffs are calculated per calendar day. At all other car parks, the calculation is based on every complete or started 24-hour period. In other words, a day is a continuous block of 24 hours.
If you have a reservation without prepayment, your stay is calculated based on your arrival and departure time. If you arrive early or depart late, you might be charged an extra day at the prevailing tariff.
If you have a prepaid reservation, you can park until the end of the reservation with the ticket you received at the entrance of the car park. The end time is printed on your ticket. At the end of your stay, you may leave the car park without using the payment machines. If you stay in the car park longer than your reservation allows, you will need to pay the excess at one of the payment machines.
All prices shown are in Euros and include VAT at 21.0%. -
Why can't I get a quote for the car park I'm looking for?
There are several reasons why you might not get a quote for the car park you are interested in:
- All the spaces set aside for reservations have been booked.
- The duration of your stay at the car park does not meet minimum requirements.
- The car park is not available. This applies to all reservations, including those by phone.
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What is the minimum stay required for your car parks?
A number of our car parks have minimum stay requirements. Please visit our compare page for full details.
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Are there height restrictions at your car parks?
Some of our car parks have a height restriction for entry to the car park. To find out if a specific car park has a height restriction, check the compare page. Height restriction information is given in the table.
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How important is my car's number plate when making a booking?
Your car’s number plate is required as your parking ticket and reservation are linked to it. Having it helps us deliver a quick and efficient service.
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Which payment methods are accepted?
On site, Interparking accepts Maestro, Visa, MasterCard, American Express, PCard® Shopping and PCard® Corporate (Servipark). Payments in cash are also accepted.
When paying for your booking online, Interparking accepts Visa, MasterCard and Maestro. -
Is there a booking fee?
Interparking does not charge booking or credit card fees. Neither are there any other hidden charges – the price you see is what you pay.
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Which car parks can be prepaid and which are reservation only?
At the moment, you can make a reservation for 5 of our car parks.
For the car parks P1 Front, P1 VIP and P Lock you can make a booking without online payement.
The other car parks, P3 Holiday (Discount) and P Reservation Zone, are prepaid and need to be reserved online. During the reservation process you will be redirected to our Ogone payment page. -
I have a Pcard. What are the benefits and which car parks can I reserve?
Pcard benefits: you enjoy a 10% discount in the following car parks at Brussels Airport: P1 Front, P1 Fast Zones, P1 VIP, P2 Economy, P3 Holiday and P Lock. There is no extra Pcard discount on prepaid reservations.
If you have a Pcard, you can always make a reservation for the P Lock, P1 VIP and P1 Front. Please use your Pcard to enter and exit the car park. You cannot enter Pcard details when making a reservation.
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Where can I park my car if it is higher than 2m10 ?
You can contact us by e-mail at brusselsairport@interparking.com to receive more information about the car park.
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How do I know my booking has been made?
When you make your booking you will receive an email with a booking reference number. This email will also confirm all the details of your booking. You should print this email and bring it with you to the car park. If you do not receive a confirmation email please contact us using the contact page. We will check that your booking has been made and confirm it for you.
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Can I arrive at the parking earlier than the time indicated in my reservation?
Yes you can enter the parking up to 3 hours before the time indicated in the reservation.
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I would like my booking confirmation email to be resent. How can I request this?
You can request that your booking confirmation email be sent again by logging into the Manage my booking service. On the display booking page you will find a ‘resend my booking confirmation email’ button at the top of the page. Clicking this button will resend your booking confirmation email.
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Can I cancel a reservation if my travel plans change?
If you have made a prepaid reservation for the P3 Holiday, the full amount will be refunded if you cancel at least 24 hours before the indicated entry date of your reservation.
If you have made a reservation for the P Discount 1 or P Reservation Zone, the full amount of the parking (minus 9 € cancellation insurance) will be refunded if you have opted for the cancellation insurance and you cancel at least 24 hours before the indicated entry date of your reservation. If you do not have a cancellation insurance, the amount of the parking will not be refunded.
If you have booked a parking without paying in advance, you can cancel your reservation at any time.
You can cancel your reservation here if this is allowed for the car park you have chosen. -
Can I amend my booking if my travel plans changed?
This depends on the car park you have chosen. Reservations for the P1 Front, P1 VIP and P Lock can be amended free of charge. Reservations for the P Reservation Zone, P3 Holiday and P3 Holiday Discount can be amended as well up until 24 hours before your departure, given that the new amount is equal than the initial amount. If the period of booking is shorter than the first booking, the difference will not be refunded.
You can amend your booking here.
Supporting information which is important to your booking, e.g your car’s number plate can be amended.
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What if I wish to bring a different car to the one I indicated during the booking process?
Please log into our Manage my booking service. On the display booking page, click on the amend button in the car details section. Here you can update your car’s number plate
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Are there any restrictions on the kind of vehicle I may bring?
Some car parks, particularly multi-storey ones, are unable to accept high-sided vehicles or trailers. This information can be found on the compare page.
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What happens if my return flight is delayed?
If your flight is delayed and you go over your scheduled departure time, you will be charged for an additional day at the prevailing tariff.
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Customized services
Due to COVID-19, there may be an adapted service at our car parks.
You can always consult the information boards on our car parks, which contain all the necessary information.
Our staff is always at your service 24 hours a day. Our information office is located at arrivals level in the P2 Economy Parking. -
Which car parks are accessible at Brussels Airport Zaventem ?
We kindly inform you that under the current situation our car parks remain staffed and monitored. The P1 Front, P1 Fast Zone, P1 VIP, P2 Economy, P3 Holiday, Reservation Zone and Lock parkings are accessible.
To access the Reservation Zone and P3 Holiday a prepaid reservation must be made in advance. -
What should I do when I have a prepaid reservation, but I am stranded (abroad)?
Since the reservation is already in use there is unfortunately no more possibility for modification.
However, your car can stay parked without any problem.
You will only have to pay a supplement per day on your prepaid ticket €10,00 per 24H if you car is parked in the Reservation Zone or P3 Holiday. -
Can I modify my reservation for free to a later date if I already have the new dates for my next trip ?
If you like to modify your current reservation, please go to our website https://brusselsairport.interparking.be/ and click on the link “Manage my booking”. In all of our car parks, you have the possibility to modify a reservation up until 2 calendar days before your departure, given that the new amount is equal to or less than the initial amount.
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Measures at the parkings
Please note that it is required to wear a mask at our parkings. Dispensers are present at the parkings. Please do no throw your mask on the ground to ensure the safety of our maintenance team. There are enough dustbins in the parking. We kindly ask you to respect the 1,5m distance and the tracing on the ground.